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Proceed Portfolio Services GmbH

Friedrich-Ebert-Str. 55

45127 Essen




Tilo Knebusch



Telephone: +49 (0) 201 177 856-0


Web address:



Registration in the commercial register

Register number: HRB 12949

Register court: Essen


Managing Director: Tilo Knebusch

Seat of the company: Essen

Registered debt collection service provider according to § 10 (1) No. 1, RDG (Rechtsdienstleistungsgesetz)

Registered in the legal service register, File Number: 3 3712-8.148

Licensing and supervisory authority within the meaning of Section 5 (1) No. 3 TMG is the president of the higher regional court of Hamm, Hesslerstr. 53, 59065 Hamm, Germany






The contents of our pages were created with the greatest care. However, we cannot assume any liability for the correctness, completeness and up-to-dateness of the contents. As a service provider, we are, in accordance with § 7 para. 1 TMG is responsible for its own content on these pages in accordance with general laws. According to §§ 8 to 10 TMG, however, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove this content immediately.




Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete indications of a violation of the law. If we become aware of any infringements of the law, we will remove such links immediately.




The contents and works on these pages created or used by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of utilisation outside the limits of copyright law require the consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.


Our company attaches great importance to the protection of personal data and respects your wish for privacy. In the following, we inform you about the collection of personal data when using our website. If you have any further questions regarding the handling of your personal data, please do not hesitate to contact our data protection officer.


1. Person responsible

The responsible person within the meaning of the General Data Protection Regulation (GDPR) is:

Proceed Portfolio Services GmbH

Friedrich-Ebert-Str. 55

45127 Essen



2. How to contact the data protection officer

You can reach our data protection officer at or via our postal address with the addition of “the data protection officer”.


3. Legal basis for our data processing

The processing of personal data can be based on various legal bases. If we need your data to fulfil a contract with you or to respond to enquiries from you regarding a contract, the legal basis for this data processing is Art. 6 (1) (b) DSGVO. If we obtain your consent for certain data processing, the legal basis is Art. 6 (1) (a) GDPR. We carry out some data processing on the basis of our legitimate interest, whereby a balancing of your interests worthy of protection and our legitimate interests is always carried out. The legal basis for this is Art. 6 (1) (f) GDPR. Insofar as processing is necessary to fulfil a legal obligation to which we are subject, the legal basis is Art. 6 (1) (c) GDPR.


Below we explain how we process personal data via our website.


3.1 Data processing when calling up the website

During the mere informational use of the website, i.e. if you do not contact us via the online form or otherwise transmit information to us, we collect the following technical information (log file data):


– Operating system of the end device with which you visit our website

– browser (type, version and language settings)

– the amount of data retrieved

– the current IP address of the end device with which you visit our website

– date and time of access

– the URL of the previously visited website (referrer)

– the URL of the (sub-)page you are accessing on the website

– the Internet service provider of the accessing system


The collection of this data is technically necessary to display our website to you and to ensure stability and security. We (and our service provider) are regularly unaware of who is behind an IP address. We do not combine the data listed above with other data.

The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. Since the collection of data for the provision of the website and the storage in log files are absolutely necessary for the operation of the website and for protection against misuse, our legitimate interest in data processing prevails at this point.3.2


3.2. Contacting us by e-mail

When you contact us by e-mail, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions and process your requests. The legal basis in this respect is Art. 6 (1) (f) GDPR. . Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. Legal basis is Art. 6 (1) (a) GDPR. You can, of course, revoke this consent at any time for the future.

Your data that we have received in the course of contacting you will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.


4. Use of cookies


Cookies are data that are stored on your computer by a website that you visit and enable your browser to be reassigned. Cookies are used to transmit information to the body that sets the cookie. Cookies can store various information, such as your language setting, the duration of your visit to our website or the entries you have made there. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website as a whole more user-friendly and effective.


4.1 Transient cookies

These cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.


4.2 Persistent cookies

These cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.


The following cookies are used:


5. Website-Provider Wix

We use the services of the website provider Ltd, Namal 40, 6350671 Tel Aviv, Israel ("Wix"). Wix is a cloud-based online platform that allows businesses to create and host their own website. In doing so, Wix acts as a processor on our behalf for the operation and maintenance of our website. In this context, Wix receives personal data from you. We have therefore concluded a so-called data processing agreement with Wix pursuant to Art. 28 GDPR.

The legal basis for this data processing is Art. 6 (1) (f) GDPR. The data processing by Wix is necessary for the flawless presentation of our internet presence and to ensure the stability and security of our website. This is also our legitimate interest for the data processing.

According to Wix, the provider ensures that if your personal data is transferred to a location outside of Europe, a level of protection deemed adequate by the European Commission or the relevant standard contractual clauses are in place. In addition, Wix states that if personal data is transferred from the EU to a third country that the European Commission considers not to adequately protect your data, it will ensure that additional measures are taken to comply with European data protection laws.

Further information on data processing by Wix can be found in the privacy notice of Wix:


6. LinkedIn

When you visit our LinkedIn page, we are jointly responsible with LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ( for the processing of your personal data.

We operate our LinkedIn page to inform you and communicate with you as a user, an interested person or as a potential employee/applicant. In accordance with the LinkedIn terms of use, which each user must agree to as part of creating a LinkedIn profile, we may identify subscribers to our page and see their profiles or other information shared. For example, your LinkedIn name and profile picture are visible to us (and other LinkedIn users) when you visit our page or comment on our posts. We therefore only collect personal data that has become an obvious part of our LinkedIn page as a result of your participation. We have no interest in collecting and further processing your individual personal data.

LinkedIn uses small text files that are stored on the various end devices of the users (cookies), to store and further process this information. According to LinkedIn, the cookies used by LinkedIn are for authentication, security, preferences, features and services, personalised advertising, and analysis and research. You can view details of the cookies used by LinkedIn here:

LinkedIn's privacy policy contains further information on data processing.

The operation of the LinkedIn page, including the processing of users' personal data, is based on Art. 6 para. 1 lit. f) GDPR for the implementation of our legitimate interests in an information and interaction opportunity via LinkedIn for and with our users and visitors. For the LinkedIn retargeting cookie and applications via our LinkedIn page, your consent serves as a legal basis, Art. 6 para. 1 lit. a) GDPR. Further legal bases for data processing may arise in individual cases from Art. 6 para. 1 lit. b) or c) GDPR.

We delete personal data as soon as the purpose of the data processing has been achieved and there are no other legal reasons against deleting the data.


7. Google Fonts

Our website uses so-called web fonts, which are provided by Google. When you access a site, your browser loads the required web fonts into your browser cache in order to correctly display texts and fonts. We have opted for the offline variant which stores the Google Fonts locally on our web server. The administration of the fonts is then possible - by means of CSS - as with any other font family. A transmission of the IP address and other data to Google does not take place.

The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers with regard to the efficiency and cost-saving considerations. This constitutes a justified interest within the meaning of Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at and in Google's privacy policy:


8. Wix Web Analytics

For the purpose of analysing and optimising our website, we use certain tools. For example, we can analyse how many users visit our site, which information is most requested or how users find our offer. Among other things, we collect data from which website a data subject came to our website (so-called referrer), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected in this way does not serve to identify individual users personally.

Legal basis for data processing is Article 6 (1) (a) GDPR, Section 25 (1) TTDSG. You can withdraw your consent at any time with effect for the future by calling up the cookie settings [insert Link]  and changing your selection there.

9. Common Ninja

We use the services of the Common Ninja Ltd, Israel, ("Common Ninja") on our website. This is a provider of so-called widgets for websites. A widget is an element on the screen of an end device that typically offers interactive functions within a website or app. The application can be controlled by mouse or finger input of individual widget elements. The provider enables us to display interactive graphics to present our offer.


The provider acts as a processor on our behalf. We have therefore concluded a contract with the provider pursuant to Art. 28 GDPR. The legal basis for the data processing is Art. 6 (1) (f) GDPR. Our legitimate interest here is to create an appealing presentation of our offer.


It cannot be excluded that personal data may be transferred to the provider under certain circumstances. For data transfers to countries in which, according to the EU Commission, there is no adequate level of data protection, Common Ninja states that it uses the standard contractual clauses of the EU Commission.


Further information on data processing by Common Ninja can be found in the provider's privacy policy at:


We have therefore concluded a so-called data processing agreement with Wix pursuant to Art. 28 GDPR.

10. Data transmission

​Your data will not be transferred to third parties except in the cases mentioned above, unless we are legally obliged to do so, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously given your express consent to the transfer of your data.

External service providers and partner companies, such as online payment providers or the shipping company commissioned with the delivery, only receive your data insofar as this is necessary to process your order. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers come into contact with your personal data, we ensure within the framework of order processing pursuant to Art. 28 GDPR that they comply with the provisions of the data protection laws in the same manner. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the content of third-party services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.

We attach importance to processing your data within the EU / EEA. However, it may happen that we use service providers who process data outside the EU / EEA. In these cases, we will ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient before transferring your personal data.


11. Data security

​We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted to technological progress.


 12. Your rights

​You have the following rights with respect to personal data relating to you. To exercise your above rights, please contact us by email or by post at

The data protection officer

Proceed Portfolio Services GmbH

Friedrich-Ebert-Str. 55

45127 Essen



12.1 General rights

​We will be happy to provide you with information as to whether personal data relating to you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR. In addition, you have the right to rectification (Art. 16 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to erasure (Art. 17 GDPR) and the right to data portability (Art. 20 GDPR) under the respective legal conditions.


12.2 Rights in the case of data processing according to legitimate interest

​Pursuant to Art. 21 (1) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. (6) (e) GDPR (data processing in the public interest) or on the basis of Art. 6 (1) (f) GDPR (data processing for legitimate interest). In the event of your objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

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